3 Ways to Support Someone During a Low (Even If You’re Not a Caregiver)

If you’ve ever witnessed someone go through a hypoglycemic episode, you know how overwhelming it can be—for both the person experiencing it and those around them. While it might feel like you need special training to help, the truth is that small, informed actions can make a big difference. Whether you're a friend, teacher, coach, partner, or simply nearby when it happens, knowing what to do can be empowering.

Below are three practical ways to support someone during a hypoglycemic episode, even if you’re not their primary caregiver.

1. Recognize the Signs Early

The first step in helping during a hypoglycemic episode is being able to spot one. Common signs include shakiness, sweating, sudden mood changes, confusion or difficulty speaking, fatigue, dizziness, or pale skin. Some people may also seem disoriented or unable to focus.

Every person is different, and some may not notice symptoms until their blood sugar is already very low. If something feels “off,” don’t ignore it—check in and ask how they’re feeling.

If they say they’re low, trust them—even if they appear to be acting okay. The effects of a hypoglycemic episode can escalate quickly, and early recognition is key.

2. Offer Fast-Acting Glucose (Without Asking Too Many Questions)

In the middle of a hypoglycemic episode, decision-making can be difficult. Words might not come easily, and energy levels drop. This isn’t the time for questions—just act.

If they have glucose on them, help them access it. If they don’t, offer something sweet that’s easy to consume, like juice or Rally Glucose Melts. Avoid giving heavy foods that take time to digest, like protein bars or full meals. Don’t try to reason with someone who’s disoriented or assume it’s a behavioral issue. Your calm, steady support can make a huge difference.

Let them take the lead if they’re able—but if they’re struggling, offer simple, direct help without pressure or panic.

3. Stay With Them—And Follow Up

After treating a hypoglycemic episode, it can take a while to feel fully normal again. During that time, staying present is one of the most valuable things you can do. Keep an eye out for signs that they’re improving, and make sure they’re somewhere safe to recover.

Afterward, a quick check-in can go a long way. Many people feel embarrassed, vulnerable, or self-conscious after a low. A simple “You handled that well” or “Glad you’re okay” can help ease the emotional weight that sometimes follows.

If this is someone you’re close to, follow up later to ask how they prefer to be supported. Every person’s experience with hypoglycemic episodes is different, and just showing that you care can deepen trust.

You Don’t Have to Be a Caregiver to Be Helpful

You don’t need medical training or a close relationship to make a real impact. By recognizing the signs of a hypoglycemic episode, responding with quick action, and offering calm support, you can help someone feel safer and more seen in a vulnerable moment.

The more we normalize these situations and educate those around us, the easier it becomes to Rally together.